The MASIE Center is pleased to invite you to our Lab-Based Seminar:

Taught by Conrad Gottfredson & Bob Mosher
March 17-19, 2010  Saratoga Springs, NY

We believe that organizations can no longer afford to be without a Performer Support strategy. Business is moving faster than ever and knowledge and information are abundant. Many organizations' existing learning strategies just aren't generating their projected uptake with effectiveness and immediacy. Fingertip Knowledge is becoming increasingly available and commonplace in many organizations and there is a very real and pressing need to develop a plan that will support learning where it truly occurs: at the moment of need.

What do we mean by Performer Support?

• Tools & Systems to Deliver Learning at the Moment of Need
• Electronic and Paper-based Job Aids
• Fingertip Knowledge (eg. communities of practice, online search…)
• Rapid Authoring Systems from Subject Matter Experts, including multi-channel publishing